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    CUSTOMER CONTACT WEEK 
    ORLANDO
    THE SELF-SERVICE PLAYBOOK

    JAN. 27-29 | JW MARRIOTT BONNET CREEK

    REGISTER NOW


    The Self-Service Playbook
    How to Optimize Customer Experiences with AI

    As the largest customer contact conference series in the world, Customer Contact Week (CCW) stands as the top event for customer contact and customer experience leaders. 

    Each year, thousands of attendees come from around the world to experience everything that CCW has to offer, from unparalleled networking opportunities to key insights & strategies from today’s experts. To kick off 2025, we’re spotlighting The Self-Service Playbook: how to optimize customer experiences with AI.



    Get Results, not just Rhetoric.


    Our speakers are leaders from across the customer contact sector, encompassing a diverse mix of seasoned executives from renowned brands and cutting-edge service providers to dynamic startups and influential industry thought leaders.


     REGISTER NOW 


    Months of product evaluation in 2 days.  


    We're assembling the who’s who of brands in technology, services, and support for contact center and CX leaders. Check out their products, attend live demos, and build vendor relationships to advance your customer contact initiatives.


     REGISTER NOW 

    Why
    Attend
    CCW?


    REGISTER NOW


    LEARN


    With 50+ expert speakers and 70+ sessions, learn about the emerging trends shaping the future of customer contact from a diverse mix of brand disruptors.


    BUILD


    Set yourself and your team up for success in 2025 with the top ideas progressing the customer contact space. Create your unique experience in our program to build your knowledge and strategies for the future.
    CONNECT


    Source new technology solutions and connect with like-minded peers. CCW’s Expo Hall offers abundant resources, live demos, and 1:1 meetings with exhibitors offering services in AI, Analytics, CX Management, and more. 


    GROW


    Whether professional growth or growing your network, find endless opportunities for engagement and development. Take advantage of the program, prioritize what’s important to you, and make amazing memories!


    No code needed. Valid through 11.9.2024. Not applicable to vendor passes.


    Real Strategies.

    Real Results.

    Only at CCW.


    "I'm a big fan of the Expo Hall, because if I were to evaluate technology [at my company], it would take a whole year for what I get here in two days." 
    - HelloFresh


    Past Attendees

    10622.018|Event Enquiry|IUSV_10622.018 - A.E02A2

    Want More?

    Stay up-to-date with CCW! Join our email list to be the first to know about special discounts, event updates, new speakers, and MORE!

    <div style="text-align: center; font-size:22px;"> Nice! You'll be the first to get updates on CCW Orlando. </div>

    Past Sponsors


     

    "Not only have we started and closed business because of these events, we've met new partners, we've made new relationships, and you know what, I've met a lot of friends along the way. If your business is contact center related, and you're not involved with CCW, it's a big miss." 
    - Five9, multi-year CCW Sponsor