CCW NOLA Brochure

Everyone is talking about seamless connectivity. How can you create more efficiency with all your disparate systems?

CCW in New Orleans will provide you with the tools and insight to deliver world-class service with speed & efficiency. Now that we have IoT, Augmented Reality, Artificial Intelligence, Bots and Robotics, we have new capabilities to drive efficiencies and revenue and meet changing customer expectations. Discover how to embrace a digital future. 

Expert speakers leading the program include:

  • Terry Jones, Founder,; Founding Chairman,; Chairman,
  • Robert Herjavec, CEO & Co-Founder of Herjavec Group; Dynamic Investor & Leading Shark on ABC's "Shark Tank" 
  • Jim Plazter, Motivational and Blind Pilot, Leader Dogs for the Blind
  • Ryan Leslie, Founder and CEO, Superphone; Grammy Nominated Singer and Songwriter, Rapper and Entrepreneur 
  • Kathleen Attinello, SVP Global Customer Service, Dun & Bradstreet
  • Michelle Chiu, Senior Director of CX, BlueApron
  • Calvin St. Juste, Executive Director, Comcast
  • Brian Calderwood, Director - IT Customer Contact Solutions, Walgreens
  • Ed Ariel, VP Service Operations, ezCater
  • Daniel Spar, Associate Director of Customer Care, WeddingWire

If you would like to get a copy of the agenda sent to you, contact us at

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