January 22-25, 2019
New Orleans


Robert Herjavec

Robert Herjavec, CEO & Co-Founder of Herjavec Group, Dynamic Investor & Leading Shark on ABC's "Shark Tank", will be joining us at Customer Contact Week in New Orleans this January 22-25, 2018 as our "CCW Shark" Keynote.

Robert will be leading the session, Fast, Forward & Focused: Safeguarding Customer Experiencewill explore evolving technology trends, rising cybersecurity threats, share advice on how to adapt to the pace of change, & protect the customer experience you so carefully curate.

what is ccw

Customer Contact Week is the world's largest customer contact event series. Our next event, held this January 22-25, 2018 in New Orleans, will be bringing together over 350 executives and a 50+ expert speaker faculty. 

Some of our other keynote speakers include: 

  • Terry Jones, Founder of Travelocity.com and Kayak.com; Chairman of Wayblazer.com 
  • Kelly Callahan Cruise, President and CEO, United Way Association of South Carolina
  • Radha Penekelapati, Global Head of Vendor Operations, YouTube
  • Alice Sesay Pope, Head of Contact Center Operations & Customer Experience Officer, First Tennessee Bank
  • Ryan Leslie, Grammy nominated singer, songwriter, rapper and entrepreneur, Founder and CEO of SuperPhone
  • Jim Platzer, Leader Dogs for the Blind, Motivational Speaker and Blind Pilot
  • Gene Lunger, EVP Retail Operations, Ashley HomeStore

For more information on their sessions, download the full agenda.

Meet and greet robert

After his keynote session, you will have an opportunity to meet celebrity shark and entrepreneur, Robert Herjavec and a chance to get a signed copy of his latest book “You Don’t Have to Be a Shark: Creating Your Own Success”.

This meet-up is invite only, so register now for your chance to be invited! 

Download the agenda below to get started.

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