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Expert Insights

Expert Insights: Teleperformance

Expert Insights: Teleperformance

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management and connects the biggest and most respected brands on the planet with their customers.  Brian Cantor, Principal Analyst & CCW Digital Director recently interviewed Tim Phillips, VP Business Development at Teleperformance. Click to read more!

Expert Insights: RapportBoost

Expert Insights: RapportBoost

RapportBoost is the leading chat analytics platform brands use to boost sales and engage customers. Brian Cantor, Principal Analyst & CCW Digital Director recently interviewed Tony Medrano, CEO of RapportBoost. Click to read more!