Ed Ariel

VP Service Operations
ezCater
Ed has more than 20 years of experience building, implementing and managing comprehensive customer service and business process improvement programs and teams. Ed has a winning record of simultaneously boosting customer satisfaction and company profitability by building and directing great teams and equipping them with top-notch technology. Ed has held leadership roles in customer service, operations and risk management at Fidelity Investment Systems Company and AT&T. Ed holds an MBA from Bentley University and a BA from the University of Massachusetts/Amherst.


4:05 PM

Future leaders must be equipped with
the skills to engage their workforce.
Understand what motivates teams – is it
recognition, money, teamwork, respect?
Improve communication and culture to
improve staff efficiency.