DAY FOUR: SITE TOUR EXPERIENCE DAY

LIMITED TO FIRST 40 PREMIUM PASSES

NOLA 311 SITE TOUR EXPERIENCE
BACK BY POPULAR DEMAND!

8:00 AM - 11:30 AM

NOLA 311 is New Orleans’s primary source of local government information and non-emergency services. NOLA 311 provides a prompt, courteous, and professional customer service experience to local residents, visitors and businesses. We will be visiting this small government call center located in city hall for a tour experience that includes a walk around tour and a presentation.
Sara White, Chief Information Officer, NOLA 311 Matthew Riccardo, Interim Manager, NOLA 311

8:00 AM Registration at Hyatt Regency | 9:00 AM Registration at Hyatt Regency
8:15 AM Board Bus for NOLA 311 | 9:15 AM Board Bus for NOLA 311
8:30 AM Site Tour Begins | 9:30 AM Site Tour Begins
10:15 AM Site Tour Concludes | 11:15 AM Site Tour Concludes
10:30 PM Return to the Hyatt Regency | 11:30 PM Return to the Hyatt Regency

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Sara White

Chief Information Officer
NOLA 311
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Matthew Riccardo

Interim Manager
NOLA 311
REGISTER FOR THE 4 DAY ALL ACCESS PASS
TO ATTEND THE SITE TOUR EXPERIENCE DAY!

RITZ-CARLTON NEW ORLEANS SITE TOUR EXPERIENCE
BRINGING MEMORABLE EXPERIENCES TO LIFE


1:15 PM - 3:45 PM

The Ritz-Carlton takes service excellence to the highest levels every day. You must have your “Radar on-Antenna Up” and stay in the moment to extend personal service. Learn about how the hotel enlivens this philosophy everyday with their Ladies and Gentlemen. empowering them to create unique, memorable and personal experiences for their guests. This innovative tour experience at Ritz Carlton New Orleans will include: a tour of the facility, a presentation by Jim Oliver, General Manager and an interactive employee panel session.
Jim Oliver, General Manager, Ritz-Carlton New Orleans
1:15 PM Registration at Hyatt Regency | 2:30 PM Keynote Presentation by Jim Oliver and Ritz-Carlton Employee Panel
1:30 PM Board Bus for Ritz-Carlton | 3:30 PM Site Tour Concludes
2:00 PM Arrive at Ritz-Carlton and Tour the Facility | 3:45 PM Return to the Hyatt Regency

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Jim Oliver

General Manager
Ritz-Carlton New Orleans
FINAL SITE TOUR EXPERIENCE COMING SOON