Redefine Customer Service: Lessons Learned from a Powerhouse Viral Brand

Janet Song, Chief Customer Officer for Dollar Shave Club presents “Redefine Customer Service: Lessons Learned from a Powerhouse Viral Brand.” 

Our industry disruptor shared lessons learned in transforming an industry including the importance of Defining your CS Experience. 

If you would like to get a copy of this presentation sent to you, contact us at enquiry@iqpc.com

 

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