Live Chat Software
January 15 - 18, 2019
JW Marriott, Nashville, TN

Brian Dunphy


Senior Director of Customer Care
Postmates


9:00 AM POSTMATES

Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. This site tour will demonstrate the culture and environment of the new Postmates contact center where they’ve moved away from cubicle seating and provided an environment built on the creative thought process and sharing of resources. This reinvented culture and environment represent that the associate experience is equally important to the customer experience.


Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda