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January 15 - 18, 2019
JW Marriott, Nashville, TN

Charles Ryan Minton


President of CRM Hospitality & Consulting LLC.
CCW Influencer Keynote


5:15 PM INFLUENCER KEYNOTE: Thanks for Coming In Today: Creating a Culture Where Employees Thrive and Customer Service Is Alive

By providing your customers with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most organizations forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In this dynamic closing keynote, Ryan will share his key themes to cultivating a corporate culture that is both customer- and employee-centric.


Check out the incredible speaker line-up to see who will be joining Charles Ryan.

Download The Latest Agenda