Live Chat Software
January 15 - 18, 2019
JW Marriott, Nashville, TN

Cheryl China


Director, Credit Card Services SVP
Citizens Bank


11:25 AM

+ Optimize multi-channel servicing strategies to meet customers in preferred channel
+ Integrate best-in-class tools and techniques for collecting actionable customer feedback
+ Collaborate with business partners to action insights


Check out the incredible speaker line-up to see who will be joining Cheryl.

Download The Latest Agenda