January 15 - 18, 2019
JW Marriott, Nashville, TN

Jeannie Walters


CEO & Chief Customer Experience Investigator
360Connext


4:40 PM What Is Your Customer Experience Mission?

+ The unrealized power of a mission
+ Best practices in creating a mission that will move your customer function forward
+ Tying the mission back to the service you wish to deliver


Check out the incredible speaker line-up to see who will be joining Jeannie.

Download The Latest Agenda