January 15 - 18, 2019
JW Marriott, Nashville, TN

Lori Cobb


VP Customer Solutions
Cummins


10:50 AM Using Human Centered Design to Improve Business

+ Teach people to interact with customers at their core
+ Link customer empathy with usability of services

1:30 PM Using Human Centered Design to Improve Business

+ Teach people to interact with customers at their core
+ Link customer empathy with usability of services


Check out the incredible speaker line-up to see who will be joining Lori.

Download The Latest Agenda