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January 15 - 18, 2019
JW Marriott, Nashville, TN

Vinay Mummigatti

Chief Automation Officer

10:50 AM CX Automation: Addressing AI Cross Functionally for Customer Success

  • Understand AI and cognitive automation’s role in CX
  • Roadmap process improvements through digital transformation
  • How does enterprise-wide automation strategy connect with the customer function

Check out the incredible speaker line-up to see who will be joining Vinay.

Download The Latest Agenda