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January 15 - 18, 2019
JW Marriott, Nashville, TN

Vinay Mummigatti

Chief Automation Officer

11:20 AM

+ Understand AI and cognitive automation’s role in CX
+ Roadmap process improvements through digital transformation
+ How does enterprise-wide automation strategyconnect with the customer function
Intelligent automation across CX value chain – Delivering tangible ROI through the application of process excellence, BPM, RPA and AI across customer journey maps

Check out the incredible speaker line-up to see who will be joining Vinay.

Download The Latest Agenda