Founded in 1987, Ameridial is a well-established family owned business with over 30 years of expertise in the call center industry. With 6 US-based locations, Ameridial offers the size and capabilities to support most client programs.
At Ameridial, we are constantly striving to deliver a VIP experience to every one of our partners and their customers! We redefine VIP treatment every day, by adhering to our core values and consistently setting a new standard for service in the call center industry.
When you choose Ameridial, you’re choosing a call center provider that believes in Transparency, Integrity, Flexibility, Loyalty and Family Values. These core values are integrated into our service platforms from top to bottom. We leverage our experience across a wide range of industries to improve conversion rates, increase average order sizes, meet SLA requirements and provide a VIP experience for your customers.
Ameridial offers a wide variety of inbound and outbound fully customizable solutions including: customer service, direct response, inbound/outbound sales, order processing, up/cross-selling, order status, return authorizations, technical support, lead generation/qualification, appointment setting, data verification and more.
Multi-channel support includes: voice, chat, email, text, click to call, IVR.