Terry Jones

Founder, Travelocity.com | Founding Chairman, Kayak.com | Chairman, WayBlazer.com
Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship through his numerous speaking engagements and the publication of his book, ON Innovation. His career path has established him as a thought leader on innovation in our increasingly digital world. A graduate of Denison University in Granville, Ohio, Jones, began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division. While at SABRE he led a team of six working on a project that became Travelocity.com. Jones served as CEO of Travelocity for seven years transforming it to a public company with three billion dollars in travel sales. He left Travelocity when the company was taken private and became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion dollars in 2013. Today he is the Chairman of WayBlazer. He serves on the boards of Boingo, Smart Destinations and Camping and Education Foundation. He has previously served on the boards of Entrust, Overture, La Quinta Hotels, Luxury Link and EarthLink. He is a venture capitalist with General Catalyst and Sierra Angels.


8:20 AM

How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. In this presentation, e-commerce
pioneer Terry Jones gives your audience the keys to unlock the mystery of how to deal with today’s omni channel customer. While face-to-face contact isn’t going away, companies that lack an
effective online relationship strategy are being left behind.
Keeping up with today’s omni channel customer is a daunting task. Terry’s long experience in the on line world (Travelocity, Kayak, Wayblazer and the boards of ten digital companies) will show you
how to succeed in this complex digital world. From search to social, mobile to big data, local to logistics, Terry will cover what you need to know now to keep 21st century customers satisfied.

9:45 AM

Meet the morning’s Game Changer Keynote, Terry Jones, and
pick up a copy of his book, ON Innovation. Every business
needs to innovate, but few know where to start. ON Innovation
provides leaders with 72 simple but powerful ideas they can
create a more innovative organization.